FAQ

Frequently Asked Questions

What is an X21?

  • The X21 is a full motorcycle electrical control hub that operates the necessities on your bike.

What does an X21 do?

  • The X21 uses smart operation to control things like your headlight, taillight, brake light, turn signals, horn, starter, and your kill switch in a compact and modern design.

How do I know what regulator rectifier I need?

  • As some bikes require a field coil and some do not it can be confusing to know what you need.  Normally your factory wiring diagram will confirm what you need but if you are unsure please send an email to techservice@nwtcycletronic.com or contact@brickhousebuilds.com

I live in the UK/Europe. Can I buy from you?

  • If you live in Europe or the UK you can absolutely purchase NWT Cycletronic products but EXCLUSIVELY through Kilted Bushido Builds.  Al is able to ship quickly to either Europe or UK to have your product fast and affordably by avoiding extra import fees.

How powerful is the battery you offer?

  • Our battery has a rating of 155CA which is more than enough to start nearly any motorcycle.  The Ferro-Phosphate composition gives our battery a great charge density which means full power for longer.  These batteries are more robust than typical Lithium-Ion batteries.  

Do you offer any controls for 1" handlebars?

  • No. This will likely change in the future with demand but currently we are working to source 1" controls that meet our requirements.

I have never wired a motorcycle before. Is this something I can do?

  • YES YOU CAN! All products offered are intended to be installed by anyone with a few tools and the ability to ask questions.  We do our best to provide you with all necessary information with your purchase but when you buy NWT Cycletronic products EXCLUSIVELY from Brick House Builds or Kilted Bushido Builds you get the best support out there!  We encourage you to ask any questions you need to help you get the job done.  Our goal is for you to actually get out there and ride your bike so we won't quit until you do so!

Do I need and X21?

  • Yes and no! Sometimes your bikes wiring is in perfectly good shape and simply do not need one. There are many applications where an X21 simply does not make sense to use.  Sometimes however it is the perfect option for custom builds, motorcycle revivals where the factory wiring has been altered or damaged, or just bringing an old bike to the 21st century.  It is my goal to make sure I get you the products you only need and not simply sell you something. If you are unsure feel free to ask.

Why should I try an X21?

  • If you feel the X21 is something you need we feel it is a great value for your money.  We feel the X21 does everything you need it to do and more with its compact, reliable, lightweight, modern design.  The X21 packages are designed and manufactured in house by a small team of people whos focus is on functionality over frizzy apps.  The system just works.  Finally, when you purchase an X21 you not only get the product but also the support.  As mentioned above NWT Cycletronic, Brick House Builds, and Kilted Bushido Builds are EXCLUSIVELY partnered and are all here to help you if and when you need us.  Should there be an issue you always have the comfort of knowing there is a hassle free 2 year replacement warranty.  

 Can you build me a custom motorcycle?

  • As of March 2022 I am no longer taking on any more customer work so I can focus on completing the work I already have.  This decision is also to allow me to best assist customers who are purchasing and installing the parts I have available.